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Useful NVC Phrases

Are you feeling ______ because you are needing ________?
OR
Are you feeling ______ because your need for ________ is not being met?

An excellent way to phrase requests:
Would you be willing to... ?

They took our request as a demand:
Could you tell me how I could have let you know what I was requesting so it wouldn't sound like I was telling you what you had to do?

We asked for something and they say yes but we don't trust their answer:
I'm hearing you say yes and I want to trust your answer. I'd really like you to take a moment and tell me whether it would meet your needs to do as I requested.

Contact Scott Swain / Ocean Media for mediation, animation, web design, hosting, HotKey content management system, e-commerce, shopping carts, and android mobile development.